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GUARANTEED 65% BUYBACK | iPhone 15 Series -2023

1. Program:

Guaranteed buy-back program guarantees a buy-back value in an event of upgrades of the current device to a new device belonging to NPI (new product introduction) classification, Ex: iPhone 15 bought this year can be upgraded to a new iPhone with a guaranteed buy-back value of 65% amount paid for iPhone 15.
    • A. Eligibility:

    • i. The plan can be offered to customers with any iPhone 15 series products.
    • ii. Customers will be charged a one-time fee of OMR 15.9 plus vat for the plan.
    • A. Plan Term:

    • i. The plan is to be purchased/enrolled between 29th September 2023 till 31st December 2023.
    • ii. The plan once enrolled is valid from the date of purchase till 31st December 2024 or 395 days whichever comes earlier.


The plan can be redeemed next year starting from the launch day of the new iPhone model till 31st December 2024,
    • A. Requirements:

    • i. The customer should carry the invoice copy along with the iPhone (same IMEI) and its box.
    • ii. The iPhone should be in working conditions with no missing parts or fault.
    • iii. Battery health for the iPhone should not be less than 90%.
    • iv. There should not be any scratches on the screen or dents on the body.
    • v. The device should be free from any kind of lock, device, cloud or otherwise.
    • vi. Device will be checked and evaluated at the Tech bench in Sharaf DG stores.
    • B. Exceptions:

    • i. In event of the device exchange from Apple Service Provider a letter of exchange shall be produced at the time of redemption as an additional document by the customer.
    • ii. In an event of a refund/change of iPhone the plan fees shall not be refunded.
    • iii. This plan is Non-Transferable, the plan will be associated with the IMEI number unique to the handset and cannot be transferred to another device.
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